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Distributors

Purchasing staff order stock from wholesale houses here, and a person confirms every order before anything is placed. Managers set the houses up.

A distributor is a wholesale house you buy from, such as RSR. The POS holds one Distributor record per house, with its own credentials, its own pricing rules and its own switches. Everything you order from a house, whether it lands on your shelf or on a customer's doorstep, becomes a Distributor Order you can follow from Draft to Complete.

Three ways stock reaches a customer

Route Order Type Where the goods go When you use it
Stocking order Stocking Your store, into inventory Restocking the shelf. You choose what and how many
Procure to store Procure To Store Your store first, then the customer A customer has already paid, and the goods must pass through your hands. Firearms the distributor will not ship direct, and brands with a To Store policy
Drop-ship Dropship Accessory or Dropship Firearm Straight from the distributor to the buyer, or to the buyer's transfer FFL A web sale of something you do not stock. An accessory goes to the buyer's address. A gun goes to the receiving dealer, never to a doorstep

A gun is never shipped to a consumer. When a drop-shipped item is a firearm, the destination is the buyer's transfer FFL, and the order will not be created until that license is captured and verified.

The pages

Page What it covers
Distributors hub One card per house. Switches, feed health, connection test, priority, markup defaults, and the Catalog Service health page
Restocking Searching the catalog, building a cart, creating draft orders, and receiving what arrives
Drop-shipping Routing a paid web order to a distributor, the automatic listing engine, and what to do when a drop-shipped sale goes wrong

What the POS will not do for you

A distributor order placed with RSR cannot be cancelled through the system. There is no cancel API. Once an order is live at the house, stopping it means a phone call, and the POS says so rather than pretending otherwise. That is why every order waits in Draft until a person confirms it.